A seamless transition: meet our dedicated small business account conversion team
October 24, 2024
Switching to a new financial institution can often feel overwhelming, but our dedicated small business account conversion team is here to make that process seamless and hassle-free. We understand how vital it is for your business to have uninterrupted access to banking services, and that’s why we’ve designed a personalized approach to ensure a smooth and stress-free transition. Here’s how our team works behind the scenes to take the pressure off your shoulders.
Meet Wayne Wakehouse, our Business Associate and Riley Lemke, our Cash Management Specialist who each contribute to making this an easy and seamless process! A little bit like concierge banking!
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Wayne Wakehouse
712.487.0482
wayne.wakehouse@tsbank.com
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Wayne is your first point of contact when you decide to switch your accounts to TS Bank! He handles the initial account opening process, walking you through the different account options available to meet your needs. His goal is to make sure that everything is set up correctly from the start. We also offer instant issue business debit cards and provide temporary checks so you can keep your business running smoothly while waiting for your official check order to arrive.
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Riley Lemke
712.487.0459
riley.lemke@tsbg.com
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Once Wayne has taken care of the account setup, Riley will step in to handle your online banking setup. He’ll ensure that everyone who needs access has it and assess whether your business could benefit from our Cash Management offerings, including ACH Origination, Wire Origination, Remote Deposit Scanner and more. If you're already using any of these services at your current institution, we set you up to do the same (or more) with TS Bank.
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What you gain with our conversion team
By working with your conversion team, our ultimate goal is to save you time, so you can focus on things you enjoy most, whether it’s family, friends, new business ventures or more. We want you to be well-supported and experience a smooth transition.
Dedicated support throughout the process
You won’t be handed off from person to person. From your first interaction to the final steps, you’ll know exactly who is handling your account conversion. Wayne and Riley will work closely with you, providing personalized guidance and answering any questions, so you feel confident and informed every step of the way.
Tailored solutions for your business
Our job isn’t just about transferring your accounts—it’s about optimizing your financial operations. Whether you need tools like ACH Origination, Mobile Deposit, or Merchant Services, we tailor these solutions to your specific needs. If you're already using these services at your current bank, we ensure a smooth setup, so your business continues without a hitch.
Faster, more efficient transitions
We know that time is money, so we’ve streamlined our conversion process to minimize disruptions to your business. Our dedicated team focuses on making the transition as quick and easy as possible, saving you time and allowing you to continue running your business with minimal interruptions.
Ongoing support and education
Switching banks is just the beginning. Once your accounts are set up, we do not disappear. We provide continued support and education, ensuring that you make the most of our services and banking tools, so you can fully capitalize on all the benefits we offer.
If a personal guide through the entire client onboarding process and to have a literal physical “switch kit” sound appealing to you – we would love to work with you!
We’ll work together to ensure a seamless transition so you can take full advantage of our banking solutions with minimal disruption. At TS Bank, we are big enough to serve you and can’t wait to get started!
Wayne and Riley will ensure you receive personalized service at each step with tailored tools and service with a fast and smooth transition AND simplified workflow!
Ready to switch and get started?
If you're considering switching your accounts, we’re here to make it easy. Reach out to one of our relationship managers by filling out the form below.
At TS Bank, we IGNITE PROSPERITY® by helping our clients do more with their money. Whether it’s saving a little extra cash each month or accomplishing a long-term strategy, our goal is to help you transform your financial life. Call and schedule an appointment today, one of our team members would love to help you do more with your money at TS Bank. TS Bank has eight locations in central and southwest Iowa. For more information visit tsbank.com or call 844-487-3030. #igniteprosperity